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Hotline: 1-888-656-6381

Please fill out the below form in order to register for a refund check of USD $140. Only the Fitbit Force is affected by this issue. No other Fitbit products are affected.

Fitbit will:

1. Provide a return kit with instructions on how to return your Fitbit Force.
2. Receive and verify the returned Fitbit Force. Any non-Force products will be returned to you.
3. Send a reimbursement check within 2 - 4 weeks after receipt of the Fitbit Force at the Recall center.

Request a Return Kit

Please use the form below to request a return kit. When the return kit arrives, follow the instructions to return your Fitbit Force. If you have questions at any time, please contact us at 1‑888‑656‑6381.

The information we are gathering today will be used to communicate to you regarding this recall and will remain subject to Fitbit’s privacy policy. You can find that at

Please fill out this form for each Fitbit Force you return.

Enter your contact information

* First Name
* Address1
* City
* Postal Code
* Email Address  
* Place of Purchase  
* Last Name
* State/Province  
* Country  
* Phone Number
  Date of Purchase (mm/dd/yyyy)