Please fill out the below form in order to register for a refund check of USD $140 or to upgrade your Fitbit Force to a Fitbit Charge Activity + Sleep Wristband. Only the Fitbit Force is affected by this issue.
No other Fitbit products are affected.
Please use the form below to request a return kit and select your refund or upgrade.
When the return kit arrives, follow the instructions to return your Fitbit Force. If you have questions at any time, please contact us at 1‑888‑656‑6381.