Please fill out the below form in order to receive a refund for your Force. Only the Fitbit Force is affected by this issue.
No other Fitbit products are affected.
1. Provide a return kit with instructions on how to return your Fitbit Force for a refund.
2. Once your Fitbit Force is returned, a reimbursement check will be issued and sent directly to you within 2-4 weeks after receipt of the Fitbit Force at the return center.
Please use the form below to request a return kit.
When it arrives, follow the return kit’s instructions to return your Fitbit Force. If you have questions at any time, please contact us at 1‑888‑656‑6381.