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Hotline: 1-888-656-6381

Please fill out the below form in order to receive a refund for your Force. Only the Fitbit Force is affected by this issue. No other Fitbit products are affected.

Fitbit will:

1. Provide a return kit with instructions on how to return your Fitbit Force for a refund.
2. Once your Fitbit Force is returned, a reimbursement check will be issued and sent directly to you within 2-4 weeks after receipt of the Fitbit Force at the return center.


Request a Return Kit

Please use the form below to request a return kit. When it arrives, follow the return kit’s instructions to return your Fitbit Force. If you have questions at any time, please contact us at 1‑888‑656‑6381.

The information we are gathering today will be used to communicate to you regarding this recall and will remain subject to Fitbit’s privacy policy. You can find that at www.fitbit.com/privacy.



Please fill out this form for each Fitbit Force you return.
 

* First Name
* Address1
* City
* Postal Code
* Email Address  
* Place of Purchase  
* Last Name
  Address2
* State/Province  
* Country  
* Phone Number
  Date of Purchase (mm/dd/yyyy)